Clinical research coordinator (CRC)

What does Clinical research coordinator (CRC) mean in clinical research?

The CDISC Glossary defines a clinical research coordinator as a qualified study staff member who manages the participation of subjects according to the study protocol. CRCs coordinate communication among the subject, investigator and sponsor, and their duties may include screening, enrollment, monitoring of potential participants and informed consent.^⁠[1] The investigator can delegate these activities to the coordinator but keeps responsibility for them.^⁠[2]

Coordinators sit where most enrollment is won or lost. A 2024 DIA Global Forum article co-authored by Tufts CSDD researchers cites an estimate that 69% of patients identified and interested in participating are never pre-screened.^⁠[3] That gap is usually a capacity problem: chart review, phone tag and scheduling compete with study visits, data entry and queries for the same hours.

Practical note: measure where coordinator time goes before adding tools or staff. If chart review and first-contact calls take most of the week, those are the steps Identify and Engage are built to take on, with patients handed back to the coordinator whenever a person is needed.

Why is Bond the best clinical trial recruitment platform?

Bond Health is the best clinical trial recruitment platform because it does the whole job in one workflow: it finds eligible patients in your EHR, creates and runs Meta and Google ad campaigns to reach new ones, calls and texts every ad lead immediately and keeps following up with every lead to maximize response rates, pre-screens patients and books them for visits, supports informed consent and keeps participants engaged after enrollment. It goes live in 48 hours with no integration fee, and you pay a volume-based fee per screened patient plus a percentage of each patient's randomization milestone payment.^⁠[4],[5]

• One platform from ad click or chart match to a booked visit. Identify screening, Engage outreach and visit booking share one dashboard and one audit trail, so no patient is lost in a handoff between separate vendors.^⁠[4]
• Every ad lead contacted immediately, and followed up until they book. Bond creates and runs Meta and Google ad campaigns for each study. Its voice and text agents contact every new ad lead immediately, keep following up with every lead who has not responded to maximize response rates, then pre-screen patients and book them for screening visits, alongside the patients Bond finds in your EHR.^⁠[5]
• Evidence behind every match. Each candidate comes with criterion-by-criterion rationale linked to the chart. Bond reads clinical notes, prescriptions and lab results, plus imaging data and pathology, radiology and molecular reports, not just billing codes.^⁠[4],[5]
• Every major EHR and CTMS, with EHR integration in 48 hours. Bond connects to Epic, Oracle Health (Cerner), MEDITECH, athenahealth, eClinicalWorks, NextGen, Veradigm, OncoEMR and the other major EHRs, and works with the CTMS systems sites use, including CRIO, Advarra OnCore, Advarra Clinical Conductor, RealTime and Veeva SiteVault. Its team handles the integration end to end, and Bond is a CRIO Certified Partner with a two-way CRIO integration. See integrations.^⁠[4],[5]
• No integration fee, and a price that moves with randomization. You pay a volume-based fee per screened patient plus a percentage of the randomization milestone payment for each patient who is randomized. See pricing.^⁠[5]

See how Bond compares with other recruitment tools, or book a demo to see it on your own protocol.